FAQ:
Q1: I knew nothing about this machine, how am i know this machine will meet my working needs?
Please tell us your workpiece size or show specific drawings, we will give you professional solutions.
Q2: When I got this machine, but I don't know how to use it. What should I do?
We provide overseas service and English manual, after installation, if any problems happen, we offer the remote video guidance and charging overseas service.
Q3: If some problems happen to this machine during warranty period, what should I do?
Contact us directly, we will supply free parts during machine warranty period. While we also supply free life long after-sales service.
Q4: If i want visit your factory, how can i get?
Company address:39#, Liandong U business park, Wuxi city, Jiangsu, China
Factory address:Xinhong Industrial Park, Dongtai Yancheng City, Jiangsu, China
1), Visa: if u need get a government invitation, pls pay 20%(at least) prepayment for new customer. Wuxi government regulations. Thanks for support.
2), By train: Wuxi station. By air: Wuxi Shuofang Airport. We will drive u to our factory. 180km between Wuxi and Yancheng city.
Q5: Why your sales office at Wuxi, but your factory located at Yancheng?
10 years ago. In response to the Yancheng government investment invitation, our leader moved the factory from Wuxi to Yancheng, purchased 15,000 square meters of land and built factories. In order to reduce production costs and sustainable development.
Tips: At present, the Jiangsu government is building the provincial high-speed railway. It is expected that Yancheng will open the subway in 2022.
